Privacy Policy

 

You know and trust Typenex and we value your trust. We want you to know how we collect, use and protect information about our online guests. This privacy policy will tell you:

• What information we collect
• How we may share information
• How you can limit our sharing of information.

 

What information about guests do we collect?

Information You Give Us

We receive and may store any information you enter on our website or give to our website in any other way. For example, we collect information you provide when you place an order, register with us, send us an email or call us, request a sample, or participate in our surveys. This information may include:

• your name
• your mailing address
• your email address
• your phone number
• your credit card number

It may also include any other personal or preference information you provide to us.

It may also include information you submit about other people, for example, the name of your blood bank supervisor or purchasing manager.

We will never request your credit card information or other personal information through email. This practice, called "phishing", is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond.

Information from Other Sources

We may receive information about you from other sources. This may help improve the personalization of our service to you by providing better product recommendations or special offers that we think will interest you.

Does our website share information it receives?

The Typenex Family

We share information we collect at our website within the Typenex family. The Typenex family may use this information to offer you products, services and/or research opportunities that may be of interest to you.

Carefully Selected Companies and Organizations

We may share information with carefully selected vendors, business partners and other organizations, which are also part of the Typenex family. These companies and organizations communicate their intentions to Typenex and in turn, we can share information internally.

Service Providers

Our website may also share information with companies that provide support services to us (i.e. a printer or web host) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

Protection of Our Website and Others

We may disclose information you provide to our website when we believe disclosure is appropriate to comply with the law; to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property or safety of our website, our users or others.

Business Transfers

If some or all of the business assets of our website are sold or transferred, we generally would transfer the corresponding information regarding our guests. We also may retain a copy of that guest information.

What choices do I have?

E-Mails

If you provide our website with your e-mail address, you may receive e-mails from us. If you do not want to receive marketing or promotional e-mails from us, please click here. You may still receive select e-mails from us if you have requested them for order confirmations or GHX notifications.

You may still receive e-mails from other departments of Typenex if they received your e-mail address from other sources or as a result of their transactions or experiences with you. 


What about links to and from other websites?

Our website may offer links to other sites. Other sites have their own policies regarding privacy. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have linked to our website through another site. For example, in certain cases you may have linked to Typenex.com through banner advertising on another site. In such cases the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

Application of This Privacy Policy

This privacy policy applies to all information collected or submitted on our website.

In addition, other members of the Typenex family may obtain information independently from their transactions and experiences with you or from other sources. This privacy policy does not apply to that information.

Your Consent

By using our website, you consent to our use of information that is collected or submitted as described in this online privacy policy. We may change or add to this privacy policy so we encourage you to review it periodically. To help you track changes will include the date the privacy policy was last updated.

Security

Secure Sockets Layering (SSL)

Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone.

Warning about Fraudulent Emails

"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

Safe Shopping Guarantee

Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account. If your credit card provider does hold you liable for any part of this $50, we will cover the entire liability for you, up to the full $50.

We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at our website while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

LAST UPDATED March 2008