“We previously had an ongoing study to monitor redraws; most were caused by clerical errors or illegible writing. Since switching to labels, we have no errors and were able to eliminate that study. The label contains all the patient ID steps and it’s never illegible. It’s just a no-brainer.
“Using a patient ID label on the barcode bands has saved our collectors from having to handwrite the patient information — and that handwriting can be difficult to read. We’ve now eliminated those clerical errors.
“Using Typenex’ Barcode Bands dramatically reduced specimen rejection rates and increased efficiency when labeling specimens – no more handwriting. Typenex is focused on customer satisfaction and so are we.
“Typenex is committed to quality and customer service and actively seeks customer feedback to improve products.
“Great customer service is comprised of many things. Quality product is only one part of what makes good customer service great.
“Typenex is a great company to work with. Their products are innovative and distinctive. Their customer service is wonderful. They listen to their customers’ concerns and strive to resolve their issues. I look forward to working together in the future.”